Proactiv

General information

Thank you for visiting the Facebook page for Proactiv®! This is where you can get tips on treating acne, information on great skin care products, learn more about our Proactiv® celebrities, and chat directly, one-on-one, with skin care experts from America’s No. 1 acne system.

We also want to hear from you…so please, don’t be shy. Feel free to share your experiences, photos, questions, concerns, and advice on our page. However, The Proactiv Company LLC does not endorse or take responsibility for the accuracy of information, opinions, claims, or advice shared on the Proactiv® Facebook page by our fans.

We make every reasonable effort to moderate posts and comments on this page. The following content can be removed at our discretion: Posts containing profanity, discriminatory content, spam, personal information (email addresses, phone numbers, home addresses, etc.).

You know the rules:
All material posted must comply with Facebook’s Terms of Use. Comments, visuals, videos and any other types of materials posted by fans on this site do not necessarily reflect the opinion or ideas of The Proactiv Company LLC, its employees or affiliates, and The Proactiv Company LLC is not responsible for any such content. The materials on this site may not be reproduced, distributed, transmitted, cached or otherwise used except with the prior written permission of The Proactiv Company LLC.

In other words, this is a community, so let’s play fair, be nice, and keep it clean.

If you have an individual Customer Service issue or question regarding Proactiv®, please feel free to reach out to us directly at customerrelations@proactiv.com or call 800-235-6050.

We want to respect your privacy, but if you have a specific question regarding your account, we are going to need your information. If you are posting to our wall with a customer service question or need, we won’t be able to follow up unless you contact us directly, via email at customerrelations@proactiv.com or by phone at 800-235-6050, with your account number and/or full name, address and zip code.